We also value your feedback and suggestions — they help us continually improve the Cosmetic Surgery Loans experience and ensure our services meet the needs of our users.
For general questions, compliments, or complaints not related to a quote, please use our online contact form so we can direct your enquiry to the appropriate department promptly.
Contact Details
Mailing Address: PO Box 1183 Palm Beach, Queensland, Australia 4221
Office Location: 43 Larch Street Tallebudgera, Queensland, Australia 4228
Complaints Handling
If you have a concern or complaint about any aspect of our service, including the way your personal information has been handled, please contact us in the first instance. We will acknowledge your complaint promptly and aim to resolve it within a reasonable timeframe in accordance with our internal complaints procedure.
If you are not satisfied with our response, you may refer your complaint to the Australian Financial Complaints Authority (AFCA) — an independent external dispute resolution scheme approved by ASIC:
For complaints relating specifically to privacy or the handling of personal information, you may also contact the Office of the Australian Information Commissioner (OAIC):
Any personal information you provide via this website will be handled in accordance with our Privacy Policy. We collect this information to respond to your enquiry, manage your request, and, where applicable, refer you to a licensed professional. You can request access to or correction of your personal information at any time by contacting us in writing.
Licensing and Regulatory Information
This website is operated by Clark Family Pty Ltd (as Trustee for the Clark Family Trust), located at 43 Larch Street, Tallebudgera QLD 4228, A.C.N. 010 281 008.
Clark Family Pty Ltd is an Authorised Credit Representative of Saccasan Pty Ltd (Australian Credit Licence No. 386297) and an Authorised Representative of Unique Group Broker Services (Australian Financial Services Licence No. 509434).
For more information about licensing and regulatory matters, please visit the ASIC website.
In the first quarter of 2026, Australians borrowed a record $5.1 billion in personal loans, reflecting the mounting financial pressures from rising living costs. This trend underscores the challenges many face in managing daily expenses. - read more
Australian regulators have issued warnings about the increasing trend of individuals accessing their superannuation funds to finance cosmetic procedures. The Australian Taxation Office (ATO) and the Australian Health Practitioner Regulation Agency (AHPRA) emphasize that superannuation is intended for retirement savings, and early withdrawals for non-essential treatments can have long-term financial consequences. - read more
Recent research indicates that nearly half of Australian mortgage holders are delaying medical treatments due to escalating home loan costs. This trend reflects the difficult choices individuals face between managing financial obligations and maintaining health. - read more
Undergoing cosmetic surgery can be a transformative experience, but the associated costs often pose a significant financial challenge. In Australia, individuals have several financing options to consider, each with its own advantages and drawbacks. Understanding these options is crucial for making informed decisions that align with both aesthetic goals and financial well-being. - read more
In recent years, the demand for plastic surgery has been on the rise. Many Australians seek cosmetic procedures for various reasons, including boosting self-esteem or addressing physical insecurities. The psychological and personal benefits can be significant, often resulting in greater confidence and improved quality of life. - read more
Cosmetic surgery has gained immense popularity in recent years, with a growing number of Australians opting for procedures to enhance their appearance. From facelifts to tummy tucks, these surgeries are often portrayed as life-changing transformations. But with this popularity, there also comes a whirlwind of information that potential patients must navigate. - read more
Cosmetic surgery refers to procedures that enhance or alter a person's appearance through surgical and medical techniques. It's often chosen for aesthetic reasons, aiming to boost confidence and self-esteem by addressing perceived bodily imperfections. These procedures can range from non-invasive treatments like Botox to major surgeries such as rhinoplasty or breast augmentation. - read more
Cosmetic surgery has become increasingly popular in recent years, with many Australians considering procedures to enhance their appearance and boost their self-confidence. From minimally invasive treatments to more complex surgical procedures, the options available are diverse and tailored to different needs. - read more
Knowledgebase
Adjustable-Rate Mortgage (ARM): A type of mortgage in which the interest rate applied on the outstanding balance varies throughout the life of the loan.
